Returns & Exchanges

Need to return your order? 
  • If you are not 100% satisfied with your purchase, we will be able to accept returns and offer a refund or exchange. 
  • You can return a product within 30 days from the date of delivery. 
  • Please ensure that the jewelry is returned in perfect condition, without scratches or signs of being worn, in its original packaging. 
Will I cover the shipping fee? 
The buyer will shoulder the shipping fee unless the item is damaged or if the order was shipped incorrectly. 
  • Replacement or store credit - Free return shipping
  • Returns or Exchanges - Buyer pays shipping

All returns & exchanges require an RMA number
To get an RMA number, fill out our return request form so we can process your request.

Custom made, or made-to-order items are not returnable
Please visit the product page for the full return details specific to your item.
 

If you have any questions about your Return or our Policy, please e-mail us at info@southstreetdesignsllc.com