How to Start a Return or Exchange

Not completely satisfied with your order? We're here to help.

Submit your request through our Returns & Exchanges Form and our team will handle the rest.

• Returns, exchanges, and store credit are accepted within 30 days of your delivery date.

• Items must be returned in their original condition — unworn, scratch-free, and in their original packaging.

• Once your request is received, it will be processed within 24–72 business hours. Your refund, exchange, or store credit will then follow standard delivery timeframes.

Shipping & Handling

A prepaid return label will be provided for your return. Please note that handling fees may apply depending on the reason for the return.

Received the Wrong Item?

We're sorry about that. Reach out to us directly at info@silverphantomjewelry.com and we'll resolve it as quickly as possible.

International Returns

For international return requests, please email us at info@silverphantomjewelry.com and our team will guide you through the process.