Order processing can take from 1 to about 3 business days (excluding weekends/holidays) before it ships. Transit time varies depending on your chosen carrier and service type at checkout.
RETURNS & EXCHANGES
At Silver Phantom Jewelry we strive for 100% Customer Satisfaction with our product(s).
If for any reason you are dissatisfied, you may return it to us and we will completely reverse the charges on your Credit Card to give you a 100% full refund including all charges
We do not support Product Exchanges. We would rather issue Full Credit to you and give you the option of purchasing another product of your choice.
We only ask that you provide us with the Reason for Return. All products must be returned within 60 calendar days of original purchase date. This policy applies to orders which have been fulfilled within the U.S. only. If you have any questions about your Return or our Policy, please direct them to firstname.lastname@example.org. Someone will get back to you within 24 hours of receipt of your email.
Please fill out our returns form and we will forward you a Return Shipping Label via email within 24 hours of receipt of a request.