Collar Cruz Serpiente
We do our absolute best to ship items as soon as possible. Orders usually ship within 48 hours, excluding weekends and holidays. International orders may take an additional 1-2 days of processing time.
Made-to-order items may take longer usual. Please visit the product page for more information.
- USA: 3-5 business days
- Worldwide: 7-12 business days
- USA: 1-2 business days
- Worldwide: 3-5 business days
CUSTOMS AND DUTIES
We make it easy to buy anywhere in the world by including the customs & duties cost in the checkout value. The customs duties will be charged to our shipping account so you won't have to deal with the local customs or postal office when the package arrives.
If there are any problems with delivery, please contact us and we'll help sort it out.
Need to return your order?
- If you are not 100% satisfied with your purchase, please click here to start a return. We will be able to help with an exchange, offer a refund or store credit within 30 days from the date of delivery.
- For items received as a gift, please click here to start a gift exchange.
- Please ensure that the jewelry is returned in perfect condition, without scratches or signs of being worn, in its original packaging.
Will I cover the shipping fee?
Buyer pays shipping and are refundable if the product was damaged upon receipt or if the wrong item was shipped to you.
Please send us an email at firstname.lastname@example.org for assistance.
Non-returnable items: Mystery Boxes
Styles are randomly picked and added to your order. The images on each listing is a generic representation of styles and is not a guarantee that items on the picture will be the exact items in your Mystery Box. Every order is different. Final sale. No substitutions, no partial or full exchanges, and no refunds.
Clearance items are considered as a final sale. If you have any questions, please email us at email@example.com.
FREE SHIPPING OVER $125
EASY 30-Day Returns + exchanges
SHIPPED FROM OUR NYC WAREHOUSE